Top Questions
1.

How do I contact IT for technical support or questions?

2.

How do I change/ reset my password (Novell, GroupWise, PeopleSoft, BlackBoard)?

3.

How do I access my e-mail from work, another campus or from home?

4.

I need to upgrade or get a new computer. How can I get either one?

5.

I need Microsoft Office or other work related software. How can I get it?

6.

What is the process for moving or disposing equipment in my room or office?

7.

Where can I find the latest Technology Quotes?

8.

How can I add courses to BlackBoard? How about my students?

9.

How can I get a webpage for myself and/or my department?

10. What do I do with my old Toner?
Frequently Asked Questions and How To's
E-mail (GroupWise)
Internet Explorer / FireFox Web Browsing
 
Microsoft Office Tips & Tricks (Online)

Some of yhese links are hand-picked external sites that offer thorough tips for the Novicee to the Advanced

OFFICE 2007 Tutorials

OFFICE 2003 Tutorials

CCC Tools and Applications
 
Microsoft Windows (XP, Vista)
General Hardware & Software
Data Protection and Security
  • 10 Internet Tips
  • HOT TIP: Purchase a flash drive and get in a habit of backing up your critical data weekly!


773.291.O-H-I-T (x6448)
OHC-Helpdesk@ccc.edu

Olive Harvey College