How do I contact IT for technical support or questions?
How do I change/ reset my password (Novell, GroupWise, PeopleSoft, BlackBoard)?
How do I access my e-mail from work, another campus or from home?
I need to upgrade or get a new computer. How can I get either one?
I need Microsoft Office or other work related software. How can I get it?
What is the process for moving or disposing equipment in my room or office?
Where can I find the latest Technology Quotes?
How can I add courses to BlackBoard? How about my students?
How can I get a webpage for myself and/or my department?
SEARCH THE OH Helpdesk KNOWLEDGE-BASE
Select a Topic: Email (GroupWise) Internet Explorer / FireFox Web Browsing Microsoft Office CCC Tools & Applications / HR Self-Serve Microsoft Windows General Hardware & Software Data Protection & Security Telecom / VoiceMail Instructions
Common GroupWise Email Functions
Common GroupWise Email Functions Calendar Functions
Some of yhese links are hand-picked external sites that offer thorough tips for the Novicee to the Advanced
OFFICE 2007 Tutorials
OFFICE 2003 Tutorials
773.291.O-H-I-T (x6448) OHC-Helpdesk@ccc.edu
Olive Harvey College